Refund policy
RETURN POLICY (REJOI LLC)
Last Updated: March 6, 2026
Thank you for shopping with REJOI LLC. Please review our return guidelines below.
Returns & Exchanges
Because our products are made‑to‑order through print‑on‑demand production, we do not accept returns or exchanges unless:
- The item arrives damaged
- The item is defective
- The item received is incorrect
If any of the above apply, please contact us within 7 days of delivery with:
- Your order number
- A photo of the issue
- A brief description
We will gladly replace the item at no additional cost.
Non‑Returnable Items
- Worn or washed items
- Incorrect sizes ordered by the customer
- Custom or personalized items
- Items without proof of issue
Order Cancellations
Orders cannot be canceled once production has begun.
Contact
For return inquiries, email us at: rejoiapparel@gmail.com